Jingdong Mall was smashed with fake 100% Australian wool silk was only 40%

March 20, 2023

The reporter "divided into multiple roads" to investigate the quality of bedding.

Silk is tasted bigger and sleeps thinner

Ms. Wu helped her daughter purchase a pair of 100% silk quilts at a price of 679 yuan. Taking advantage of the supermarket promotions, 100% mulberry silk, which originally had to be more than 1,000 yuan, was folded in half. Ms. Wu did not want to buy one.

However, when this silk was used for half a year, Ms. Wu often heard her daughter complain that the taste of the quilt was a bit large. This made Ms. Wu have some doubts. She went to the supermarket and asked the relevant salesperson. The salesperson said that the silk was a bit tasteful, because the new silk quilt would have some cocoon taste. This taste is natural and can be used with confidence. .

After hearing the introduction of the salesperson, Ms. Wu was relieved and asked her daughter to put the quilt in the sun. Unexpectedly, the taste of the quilt has not been exhausted for a long time, and the quilt has become thinner.

Ms. Wu gradually realized that the so-called 100% silk quilt she bought might be “watered”. "I think the price of the same silk sold in the mall is about 2,000 yuan, and my price is only 600..."

Although 100% silk was marked on the small label outside the quilt and weighed 1900 grams, it did not leave a liner, which made Ms. Wu unable to check whether the quilt had quality problems.

Customers can't look at the inner components of the silk quilt, which is very unreliable. The reporter saw a number in the "Lady House" bedding counter as "100% silk quilt", and when the reporter said that he wanted to see the silk being inner tube, he was rejected by the salesperson. "It must be 100% mulberry silk. Our silk quilt here has no inner mouth. You can only touch the feeling of silk quilt by hand. The specific label has been clearly stated on the label." Brands, such as "Jinpei", "Red Fuji" and other brands of silk are left with a liner, but the length of these liners is only about five or six centimeters, only the edge of the silk can be directly detected. .

"100% Australian wool" is only 40%

Buy a quilt, the website marked "100% Australian wool", after looking at the goods, the quilt tag is actually "40% Australian wool"! “Is this not deceiving consumers?” Mr. Sun called the newspaper 962288, complaining to Jingdong.com to make false advertisements and let consumers “take medicine”.

On October 14 this year, Mr. Sun saw a commodity on Jingdong Online – “Dream Double Australian Pure Wool Winter”. The reporter saw the webpage that Mr. Sun saved at that time. In the product introduction, the “filler” column reads “100% Australian wool”. Because of this “100% Australian wool”, Mr. Sun decisively made a list and bought this. Goods.

On October 15th, the quilt was sent to the home. After careful opening of Mr. Sun, he paid special attention to the hang tag on the quilt. At first glance, he was shocked: the quilt’s tag clearly stated “40% Australian wool”! "Is it wrong to send the wrong goods?" Mr. Sun was very puzzled. So, he called Jingdong.com, Jingdong.com said that the goods were not sent wrong, this is his "far dream double Australian pure wool winter quilt." So why is “100% Australian wool” a “40% Australian wool”? Mr. Sun is puzzled.

The reporter also logged into Jingdong.com and searched for this “far dream double Australian pure wool winter quilt”. In the “Filling” column of the product introduction, the previous “100% Australian wool” has been quietly changed into “40% Australian wool 60% domestic wool”.

The reporter called Jingdong.com, the staff said that this quilt is indeed "40% Australian wool", the previous "100% Australian wool" may be "carelessly wrong." For Mr. Sun's situation, they can apply for a return. Regarding the reply “I was mistakenly mistaken”, Mr. Sun was very angry: “This is clearly a false propaganda on the website; if you don’t look at the quilt tag carefully, isn’t the website’s “Fudge” passed?

Lawyers said that according to the "Advertising Law of the People's Republic of China", advertisements must not contain false content, and must not deceive or mislead consumers, violate false and illegal advertisements, deceive and mislead consumers, and purchase goods or receive services. If the legitimate rights and interests of the person are damaged, the advertiser shall bear civil liability according to law. Acts like Jingdong.com have been illegal. Mr. Sun and other consumers can take up legal weapons and demand compensation from Jingdong.com.

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